Study the 14 points by Deming.
Which of the 14 points is most critical for your organization? Explain.
Some of Deming’s points are controversial and may even backfire under some conditions. Which of the 14 points is most inapplicable to your organization? Why?
How these principles might apply to an AI-driven system or a company focused on AI development
One of the most essential principles for an AI-powered organization like Microsoft is Point 5: Improve constantly and forever the system of production and service. Continuous improvement is vital in AI development, as advancements in machine learning and user interaction drive the evolution of AI models. Constant refinement enhances accuracy, fairness, and usability, ensuring that AI delivers valuable insights while maintaining ethical standards.
Most Inapplicable Point:
A potentially less relevant point for an AI-based system might be Point 8: Drive out fear, in the traditional sense. While fear can hinder innovation and collaboration in human-driven organizations, AI itself doesn’t experience fear or emotional responses. However, organizations developing AI still need to ensure transparency, ethical AI practices, and user trust, which aligns with the intent of this principle.